Return & Refund Policy

Our Return & Refund Policy were posted on May 12th 2025, and last updated on June 23rd 2025.

 

Overview

Our Return & Refund Time Window lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a refund or exchange.

Several types of goods are exempt from being returned. Any Subscriptions or Services already commenced cannot be cancelled, returned or refunded.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

Any Appointments, Subscriptions or Services not yet started may be cancelled and refunded if cancelled in writing less than 7 days after purchase.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

 

Exchanges

If you notice that you’d be better off with a different Service or Subscription than the one you purchased, we are happy to offer you an Exchange. To be eligible for any Exchange your Subscription or Service can not be commenced, running or set up.

To handle your Exchange please contact us at: Contact Subic Bay Life.

 

Subic Bay Life Stores

Subic Bay Life is a marketplace. As such, we offer our Members the technology to operate their own store, providing their products and services.

For any Products or Services purchased from one of our Members’ Stores, their Refund and Return Policy applies. Their contact is listed on their Store as well as in their Products.

For any Customer Service requests, returns, refunds or exchanges please contact the Store operator directly. Subic Bay Life (CCI LLC) is not liable for the Members’ Products or Services.

 

Contact Us

If you have any questions about these Return & Refund Policy, You can contact us: